R2Client DocsTechnical Support
Get help and report issues
Getting Help
Contact our support team through multiple channels:
- 📧 Email Support: [email protected]
- 🌐 Official Website: https://r2client.com
- 📚 Online Documentation: https://r2client.com/docs
Feedback Issues
If you encounter bugs or have feature suggestions:
Before Submitting
Collect the following information:
- Software version
- Operating system version
- Error message screenshots
- Steps to reproduce
How to Submit
- Via Email: Send to [email protected]
- Community Forum: Post in the appropriate category
- In-App Feedback: Use built-in feedback feature (if available)
Quick Response
Including detailed information helps us resolve your issue faster.
Software Updates
Automatic Updates
- Software automatically checks for updates
- Receive notification when new version available
- Click update button to download and install
Manual Updates
- Visit official website
- Download latest version
- Install over existing version
Common Issues
For common issues and solutions, see our FAQ page.
Version History
Check the changelog for:
- New features
- Bug fixes
- Performance improvements
- Breaking changes
Feature Requests
Have an idea for R2Client? We'd love to hear it!
Submit feature requests through:
- Community forum
- Email support
- GitHub issues (if available)
Troubleshooting Resources
- FAQ - Common questions and solutions
- Getting Started - Initial setup guide
- Settings Guide - Configuration options
Contact Information
Primary Support:
- Email: [email protected]
- Response time: 1-2 business days
For urgent issues, please email [email protected] with "[URGENT]" in the subject line.